St Monica’s works in partnership with local organisations and charities.

• PAFRAS manage the referral process on behalf of the charity often working with the Red Cross to identify individuals who have no access to public funds, who would benefit from a stay at St Monica’s.

• We have two House Managers who ensure that each new resident receives a warm welcome and induction into the houses. The House Managers remain in contact with all the residents by regular visits to the house and organised outings. The residents are also supported by the mental health support worker from PAFRAS as well as via a dedicated WhatsApp group.

• The residents receive a weekly allowance, currently £35, from the Charity. We also provide toiletries, cleaning materials and basic store cupboard items. These supplies are supplemented several times a year by different community groups.

• PAFRAS provides a dedicated case-worker to support the residents and liaise with other agencies involved in their case.

• Residents are encouraged to volunteer and involve themselves in local groups: examples include English classes; knitting groups; and lunch clubs.

• A few weeks prior to the leaving date PAFRAS reviews the resident’s circumstances; and with the input of the House Committee and other agencies help the resident make their next move.

• Of the residents who have stayed at St Monica’s, 8 have subsequently received the right to remain in the UK.